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jonathanminter
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APD: Volume brands offer best customer care

Volume brands are providing business users with much higher levels of customer care than their premium counterparts, according to automotive research company APD Global Research. …

What Will Follow the FCA Investigation?

Following the recent news that the 2017/2018 FCA business plan includes an exploratory review into the potential mis-selling of car finance, there have been calls …

FCA chairman to step down

John Griffith-Jones, chairman of the Financial Conduct Authority (FCA) and the Payment Systems Regulator (PSR), has revealed plans to leave both organisations at the end …

Divido and conquer

While finance is readily available at POS for the purchase of a vehicle, those looking to pay for a service in instalments are, as a …

Whose data is it anyway?

The General Data Protection Regulations (GDPR) will come into effect in May 2018, fundamentally changing the way customer data is stored, used and passed on. …

Residual values: Are fleets at risk?

When completing lease agreements, the future residual values of the assets on offer are always on the minds of fleet lessors. Saad Ahmed speaks to …

Affordability and car finance

Recent articles in the press have targeted car finance as the next potential economic timebomb. This may be the latest scaremongering from the papers, but …

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