As readers will know, the Financial Ombudsman Service (FOS) is an independent service open to individual consumers and small businesses, and is intended to assist parties in resolving financial complaints…
Motor finance lenders will all have been breathing a huge sigh of relief at reading…
In its 2017/18 business plan, the Financial Conduct Authority (FCA) made a commitment to review the motor finance market, largely…
These are unprecedented and extremely difficult times for the motor finance industry. Lenders are grappling with constantly changing Financial Conduct…
It’s fair to say that firms are always keen to know ‘what’s coming’ from the FCA in order to anticipate…
In its 2017/18 business plan, the Financial Conduct Authority (FCA) made a commitment to review the motor finance market, largely…
These are unprecedented and extremely difficult times for the motor finance industry. Lenders are grappling with constantly changing Financial Conduct Authority (FCA) guidance, communications to customers, high call levels from…
It’s fair to say that firms are always keen to know ‘what’s coming’ from the FCA in order to anticipate the regulator’s concerns. Typically, this has been achieved by looking…
The fair treatment of vulnerable customers by creditors is a continuing focus of the regulators. Given the risk of large fines and customer redress payments, motor finance providers should consider…
The Breathing Space and Statutory Debt Repayment Plans (together ‘the Scheme’) are at the heart of the government’s proposals to tackle rising problem debt. The final Scheme proposals have been…
On 4 February, UK Prime Minister Boris Johnson announced plans to bring forward the ban on petrol and diesel cars by 15 years to 2035. Ragi Singh, partner and head…
With 2019 behind us, the FCA’s work on commission models and disclosure will doubtless be keeping many busy, as firms build broker remuneration packages to ensure a competitive position in…
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