The case for self-discipline and just talking to each other
Ian Dewsnap on the real meaning of governance
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Ian Dewsnap
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Take up the issue of Not Taken Ups
We recently received results from a survey which, amongst other things, looked at Not Taken Up rates and, in…
ByWhatever happenend to…
I was having a conversation the other day in which someone asked the very sensible question "whatever happened to…
ByThings looking brighter over the pond
In some rare good news for the UK, Ian Dewsnap finds the recovery of the US auto market is…
ByAre we excluding PCP customers’ chance to repurchase?
Ian Dewsnap of Benchmark Consulting concludes his three-part series based on a series of interviews with retailers dealing with…
ByClient retention starts with the sale
Do consumers really understand the PCP product and the processes involved with the end of the contract Ian Dewsnap…
ByThe continued progress of PCP
Original research conducted by Motor Finance this month shows 2010 saw record levels of PCP penetration for nearly all…
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