BCA has introduced a digital click and collect service for customers purchasing vehicles via the company’s online auction events.
Customers are able to pre-book collection slots through the My Collections portal for the vehicles they purchase online. The site displays all of the vehicles that are ready for collection and sorted by remarketing centre location.
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Buyers can select any available date and time that suits them to book a collection for one or more vehicles and provide details of the driver or transporter who will collect.
Stuart Pearson, chief operating officer at BCA UK Remarketing, said: “With the ongoing effect of Covid-19 continuing to impact operations across many parts of the automotive value chain, BCA is committed to developing innovative digital solutions to support all our customers and keep the motor industry moving.”
“With all our selling activity taking place online, BCA have developed this new digital Click and Collect service to help our buyers plan their vehicle collections efficiently and hassle free. BCA customers who use click and collect get to control when they pick up their vehicles and improve efficiency and save time because their vehicles are ready and waiting for them at the pre-booked slot.
“All BCA sales currently remain online for trade account holders only and we’re keeping close to the latest government guidance in order to protect our people, customers and suppliers.”
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By GlobalDataEarlier this week, BCA broke its record for the number of vehicles being sold via its online platform, with more than 7,400 cars being sold.
The online sales programme for 19 August featured a selection of stock from dealer, fleet and finance sources alongside the regular UKCGR and BCA Outsourced Solutions stock and sales featuring vehicles from BMW Group, Black Horse and Motability.
