Volvo has partnered with Amazon to offer delivery of packages into customers’ cars in the United States.
The manufacturer said the collaboration represented “a considerable scaling-up and maturing of its digital consumer services via a service platform which is available via a smartphone app.”
Volvo said these and other services will change the way customers interact with their car.
The service is available now across 37 cities and surrounding areas in the United States, with more cities rolling out over time, said Volvo. The service is available to Amazon Prime members and those who own one of their cars.
“Simplifying the customer experience is central to Volvo’s digital vision. Receiving a package securely and reliably in your car, without you having to be there, is something we think many people will appreciate. This mix of car and commerce is starting the next wave of innovation, and we intend to be at the forefront,” said Atif Rafiq, chief digital officer at Volvo Cars..
On the day of delivery, customers park within range of their delivery address and a delivery driver will deliver the package during the scheduled time window. Customers are notified when the delivery is completed and the car is safely locked.
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“We’re excited to partner with Volvo Cars to bring Amazon Key in-car delivery to our customers across the US. Starting today, Prime members can order tens of millions of items sold on Amazon.com and have them delivered to their car, at no extra cost,” said Peter Larsen, vice president of delivery technology, Amazon. “With Amazon Key In-Car, we’re fuelling another convenient and secure way to get packages to our customers – and we know our customers are going to love it.”
“We have offered in-car delivery in Europe since 2015 through programs in the Nordics and Switzerland, and we believe that receiving packages should be as easy and convenient as ordering them online,” said Anders Tylman-Mikiewicz, vice president of consumer connectivity services at Volvo Cars.