All articles by Verdict Staff
Verdict Staff
PSA Group vehicle sales slip as Chinese registrations falter
PSA Groups automotive division recorded 8.8bn (£6.8bn)revenue in Q1 2016, down 1.1% compared to the same period in 2015.
The challenge of keeping consumer data safe
With information about customers increasingly seen as valuable by both legitimate business and criminal elements, Jonathan Minter investigates the precautions motor companies are taking, or should be taking, to protect their customer data
Longevity and financial strength the bedrock on which to build successful partnerships
James McGee, MD, Northridge Finance outlines the selection criteria for long-term partners
CASEBOOK: Best practice for dealing with customers in vulnerable circumstances
A year on from the FCAs vulnerability discussion paper, the Financial Services Vulnerability Taskforce has published a report outlining best practice recommendations for the financial services industry when dealing with customers in vulnerable circumstances.
Consumers rights to satisfactory quality
Sarah Hope, senior associate at Eversheds, looks at why the topic of satisfactory quality can cause lenders and dealers such issues, and how they can be best resolved.
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James Broadhead, CEO at Close Brothers Motor Finance highlights the importance of digital interaction
Aim to be square about fair wear and tear
The Financial Ombudsman Service regularly publishes examples of cases it has recently overseen, showing why the FOS found the way it did. Here are two such motor finance-related cases
Recession casualty provides personnel to get over the start line
Former Fortis senior managers and contacts from their previous relationships have formed the core team for a finance provider looking to plug a gap in the market. Jonathan Minter reports
Peer-to-peer pioneer strives for further growth in online car finance market
RateSetter is one of few P2P lenders operating in the motor finance market. Sotiris Kanaris speaks to its head of motor finance Nick Elkan about the companys experience in the market so far
Motor Finance Europe 2016 award winners announced
The Motor Finance Europe Conference and Awards 2016 was held last night at the Steigenberger Frankfurter Hof Hotel in Frankfurt.