All articles by Verdict Staff
Verdict Staff
Mental capacity and CONC
The Consumer Credit Sourcebook (CONC) has brought the issue of mental capacity into sharp focus for all consumer credit firms. It applies when lenders are deciding to offer (or increase) credit and when customers are in financial difficulties. So where does that leave lenders? Russell Kelsall explains
Casebook Mediation? Say no at your peril
With many motor finance disputes, it may appear that theres a strong claim or defence; there is no middle ground and there can only be one winner. On that basis, youd be forgiven for thinking it would be reasonable to refuse to mediate because it would be too costly, would delay proceedings, and wouldnt be successful anyway. Think again!
Take stock of funding
Theres a great deal of talk within the automotive sector around the FCA regulations and the impact that they will have on dealer trading. However, when it comes to finance for cars, the stocking finance for your new and used stock should always be one of your business priorities.
Fleet Friday: going off road
The weekly round up of fleet news. This week featuring Jaguar Land Rover plans in the market, Alphabet making a parking partnership, Lex counting the costs of poor driving and more
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New Account manager for epyx
Automotive technology provider epyx has recruited Jenny Chambers as a senior account manager for its 1link Service Network.
Fleet Friday: Counting the costs
The weekly round up of fleet news, this week featuring Colin Tourick, The EU, an American utilities company and more. By Jonathan Minter
How to treat vulnerable customers fairly
The FCA has recently re-emphasised the need to treat customers with mental capacity limitations fairly. Not only does the Consumer Credit Sourcebook (CONC) have a section dedicated to this issue, but it is also arises in other areas of CONC, for example when dealing with arrears and collections.
End of an era
One of the seeming facts of life is that once you enter the motor finance industry, there is a high chance youll never leave it. And while moving to Auto Trader may not seem like a massive jump from this market, the loss of Paul Harrison, head of motor finance at the Finance & Leasing Association (FLA) will still be keenly felt by those in the industry, just as finance companies start their applications for full Financial Conduct Authority (FCA) authorisation.
Strong sales persist at auction houses
Jonathan Minter examines the remarketing industry to see what has been influencing the market, what the latest trends have been, and how the internet has revolutionised the way auction houses do business.