All articles by MF Editorial
MF Editorial
Information overload at the point of sale?
An interim report by the government’s Better Regulation Executive and the National Consumer Council has found that consumers may be overwhelmed by information at the point of sale, thanks in no small part to the information businesses are required to pass on before they can sell certain products – such as consumer credit agreements.The report, Warning: Too much information can harm, found that the importance of informing consumers of the risks of a particular product had to be balanced against the fact that in the context of a discussion at the point of sale, consumers are not inclined to read thoroughly material which is often lengthy and complicated
Siemens Motor Contracts
The two Budget branches added 53 Kia Sedona, 50 Kia Sportage and 40 Kia cee’d vehicles to their fleets, delivered in June.
Avoiding the unfairness trap
Avoiding the unfairness trap Since April 2007 the courts have been given wide powers to assist a debtor once it considers that his relationship with his finance provider is unfair to the debtor In addition to shifting the focus away from the charge for credit, the key difference is that it enables debtors to challenge finance company behaviour, both before and after the agreement is entered into
Personal touch still matters for fleets
Fleet customers still prefer telephone to internet for a variety of services, according to a survey by Lombard Vehicle Management
Casebook: Fair and reasonable decision
If consumers complaints cannot be resolved to their satisfaction by the body complained of, they have the right to complain to the Financial Ombudsman Service (FOS) under the Financial Services and Markets Act 2000
Subscribe to our Newsletter
Get industry leading news, data and analysis delivered to your inbox
New chairman for RMIF as Murray steps down
The Retail Motor Industry Federation (RMIF) has announced that as of October 1, Paul Williams will be its new chairman Williams, currently chairman of Vertu Motors, replaces Alec Murray, who is stepping down after 18 months in the role.
Dealers should look to niche markets to beat crunch
Networks research identified Motability sales, public sector fleets, blue light fleets, driving school sales, and diplomatic and tax free sales as likely to reward dealers who make an effort to specialise and to tailor their marketing.
New consultancy package for SME fleets from Fleet Operations
Fleet management consultancy Fleet Operations has launched Fleet Complete, a package aimed at SME fleets of between 5-200 vehicles
Lender predicts 15 per cent rise in H1 profits
Lender predicts 15 per cent rise in H1 profits The consumer and business finance divisions of lender Private & Commercial Finance Group (P&CF) performed in line with expectations in the six months to September 30 2008, despite the concurrent upheaval in financial markets.
Sub-prime lender’s H1 profits up 30 per cent
Sub-prime lenders H1 profits up 30 per cent Advantage Finance, a specialist sub-prime motor finance lender, has grown its audited profits for the six months to July 2008 to £1.6m, up 30 per cent compared with the same period in 2007.