Nigel Williams,


Photo of Nigel Williams is head of national development at BenThe motor
finance industry will be entering 2011 with an air of caution as
the CCD commences in February.

Both finance houses and
dealers will be trying to bed in the new legislation without it
becoming too much of a burden.

At the same time, we will all
be keeping a close eye on the market and the wider economy as the
year unfolds, to see whether first quarter budgets are matched by
vehicle and finance sales.

Nevertheless, with the
exception of the Consumer Credit Directive, little has changed year
on year, so January still looks like an ideal time to re-energise
and focus on getting the year off to a good start.

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However, although these
issues will command the attention of huge swathes of people within
the auto retail and finance industries, it is worth remembering
that they aren’t the only problems our colleagues may be

Uncertainty about finances,
jobs, interest rates and numerous other concerns have a tendency to
raise their ugly heads at this time of year, and 2011 is certainly
no exception.

Public sector cuts and fears
about cuts to benefits may be exacerbating these fears for many
people, and almost every organisation will have staff who are
worried about – or already facing – serious financial and emotional

Unlike those of us facing the
corporate challenges of budgets and compliance, these people may
not know where to turn. This is where Ben steps in.

Ben is the UK’s dedicated
automotive industry charity, providing care and support to
automotive industry people both working and retired, as well as
their dependants, for a wide range of problems.

Ben’s dedicated welfare team
help 15,000 men, women and children every year with financial,
emotional and practical support.

We also provide high-quality
residential, respite and day care in our four centres around the UK
for people with industry connections.

All of Ben’s services are
confidential and free to use. A quick call to 01344 876770 or email
to is all it takes to get the ball rolling
– so if you know anyone who might need our help, please pass on
these details.

Information about how we can
help and how you can get in touch can be found on the Ben website

If you would like to help us
raise awareness of Ben’s support services in your organisation and
reach out to your colleagues in need, please send an email to me at and I would be delighted to help

Nigel Williams is head of
national development at Ben