Close Brother Motor Finance has launched an online finance calculator for dealers as part of its plan to enhance its digital offering.
The calculator will enable customers to compare finance products side by side, whilst also providing a representative example of potential monthly payments for vehicles of interest.
Customers can alter the duration, deposit and mileage, providing them extra flexibility. Upon deciding to apply for finance, customers will be redirected to the online proposal form. Submitted proposals will be filtered through to the dealer Showroom platform.
Close Brothers has opted for a phased roll out plan to ensure dealers are equipped to utilise the calculator, as services become increasingly digitalised.
Seán Kemple, managing director at Close Brothers Motor Finance, said: “We’re ready to start providing finance calculators to our partners, providing support for customers researching the cost of finance, while also giving dealers leads to start finance conversations with potential customers earlier in the buying process – all contact free.”
Due to coronavirus and the subsequent restrictions, customer-facing digital tools are now a pinnacle of the vehicle buying process. Consequently, numerous firms have revealed ambitious plans to advance their digital offering.
Kemple continued: “The car buying experience has come on leaps and bounds in recent years, but the past few months has accelerated the need for enhanced digital options. We have been supporting our dealer and broker partners and have listened to them about the digital tools they need to enhance their customers’ purchasing journey. And we have accelerated our digital plans as a result.”
Close Brothers has been driving forward its digital capability, including the advancement of its API offering. Dealers are able to directly submit proposals and monitor the status of agreements via the API service.
Kemple finished: “The latest developments further ensure our dealers are provided with the tools they need to meet the ever-changing demand. Even if life does go back to ‘normal’, enhanced digital engagement will be invaluable.”
In partnership with Codeweavers, the firm also strengthened its Showroom platform, with Remote Quote and Apply, removing the need for customers to visit dealerships in person.
The calculator is delivered in partnership with financial technology experts Codeweavers and is available to selected UK based dealers now.