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Opinion

New market gains not reflected in used market

The August SMMT new car registration data confirms that the new car market has experienced an exceptional level of activity over the past few weeks, with figures up by 23.1%…

Ex-PCP vehicles to push down prices?

Director of valuations at Cazana, Rupert Pontin, takes a closer look at June’s car retail sales performance, and offers his analysis of the significant changes and trends that have emerged…

How to treat vulnerable customers fairly

The FCA has recently re-emphasised the need to treat customers with mental capacity limitations fairly. Not only does the Consumer Credit Sourcebook (CONC) have a section dedicated to this issue,…