All articles by Verdict Staff

Verdict Staff

Used dealers face missing out on PCP sales

James Broadhead, CEO of Close Brothers Motor Finance, discusses the need for used car dealers to take advantage of the growing PCP market, in a similar vein to their new car dealer counterparts

Five trends shaping US auto finance in 2016

Following a record-breaking year of sales, driven mostly by a stronger domestic economy, expanded access to credit and very low petrol prices, the US auto market ploughed full steam ahead into 2016. Bridget McCrea analyses the key trends and looks ahead to see what could be coming in 2017

A new reality for virtual fleet handovers

Jonathan Minter speaks to Steve Catlin from Seat UK about the potential for virtual reality to help both the consumer and fleet markets

New requirements for complaints handling

The latest changes to complaints handling came into force on 30 June. These changes were outlined in the Financial Conduct Authority’s (FCA) Policy Statement 15/19 on Improving Complaints Handling published in July 2015, which followed on from the FCA’s consultation in December 2014 on Improving Complaints Handling.

Application fraud by customers securing their own finance could become a growing threat

Don Bush, vice-president of marketing at Boise, Idaho-based anti-fraud company Kount, warns of a potentially dangerous fraud rooted in identity theft and combatted by knowing your customers

The E-Customer?

So we have all seen the statistics and are aware of the growing trends in the automotive space…

New CEO starts at BEN

Zara Ross has begun her role as chief executive officer at automotive charity BEN.

Startline appoints northern regional sales manager

Independent lender Startline Motor Finance has appointed Kelly Ventham as its northern regional sales manager.

Evolution’s next move in car leasing

Jonathan Minter caught up with Evolution’s director Lee Streets to discuss the business and explore the rationale behind the company’s newly rebranded fourth pillar, EvoGo

Could car sharing threaten private sales?

Despite its small size, the car-sharing market has received investment from manufacturers and rental companies. Sotiris Kanaris investigates why it is a force to be reckoned with