All articles by MF Editorial
MF Editorial
The changing face of the motor industry
54 per cent of all directors in the sector are now under the age of 50, compared to 49 per cent last year, Experian said
Principled selling is the new magic formula
Principled selling is the new magic formula The new Insurance Conduct of Business (ICOB) sourcebook introduces the Financial Services Authority (FSA)s principles-based regulation into the insurance intermediary arena
Buyers prefer used cars with under 60,000 miles on the clock
Buyers prefer used cars with under 60,000 miles on the clock Potential used car buyers continue to discriminate against vehicles with higher mileages, according to EurotaxGlasss
Untapped potential
Untapped potential Ashley Martin looks at small fleet leasing, and finds that there is huge room for growth in sub-25 vehicle fleets – if only SMEs can be converted from cash However, for many of Britains contract hire and leasing companies, working singularly and in tandem with brokers, businesses operating a few vehicles remain a target market as they look to expand their business.
New wear and tear PoS product
Reassure plc has launched Lease Protect, an insurance cover which provides cover to the insured against the cost of rectification work required at lease end
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Four steps to customer retention (and a happy new year)
Four steps to customer retention (and a happy new year) When going for growth do not neglect the sales revenue closest to home, advises Richard Higham
Crunching up brokers?
Brokers are undoubtedly having a tougher time of it than they were twelve months ago; underwriters are tightening their criteria, and a deal which would have been a shoo-in a year ago will now require a lot more information about the client to be supplied for underwriting purposes than it would have done previously
Best Practices across borders
Best Practices across borders Process improvement has come a long way since US guru Michael Hammer published his thoughts about business process models in his 1993 book Reengineering the Corporation Many studies into best practice in the European banking and leasing markets have found, that while lessors from similar captive markets appear to do more or less the same type of business with similar customers and products, there are still significant differences in terms of process efficiencies
Warning for fleets over online ‘bedroom brokers’
Warning for fleets over online bedroom brokers The anonymity of the internet is proving to be a boon to so-called bedroom brokers who are creating professional-looking websites which give the impression that they are well-respected and long-established when the opposite is true, fleet broker funding provider Network Automotive has warned. Network, part of LeasePlan, is concerned that unscrupulous brokers who pass themselves off as professional operators could cause damage to the UKs legitimate brokers, who have worked hard in recent years to improve the reputation of the industry and to raise levels of self-regulation
New entities after split
The changes will also affect the companies’ UK arms. As of November 1 Mercedes-Benz Cars (Mercedes-Benz passenger cars, smart, Maybach) and Commercial Vehicle (Mercedes-Benz, Mitsubishi Fuso) will be operated by Mercedes-Benz UK Limited, with the retail subsidiary to become Mercedes-Benz Retail Group UK Limited.