Alphabet UK, the business mobility provider and fleet leasing subsidiary of BMW, has appointed a head of operational services.

Clive Buhagiar has been with Alphabet since 2011, initially joining as head of public sector following the acquisition of ING Car Lease by the company. In 2014 Buhagiar moved to take up the role of head of commercial performance, leading the team responsible for developing and driving Alphabet’s strategic commercial and customer initiatives in the UK.

Chief operating officer Uwe Hildinger, who joined the UK division in September from Alphabet International, said: “I’m very pleased to be able to make this appointment in what is a vitally important, strategic and operational role for the UK business. Clive’s commercial experience is a huge advantage in a role which brings together Alphabet’s operational ‘business backbone’ with leading-edge developments in connected vehicles, advanced driver assistance systems (ADAS), as well as anticipating the changing landscape of consumer demands.”

Prior to joining Alphabet from ING Car Lease, Buhagiar was a senior relationship manager at Lombard from 2002-2007. Since 2017 he has also been a Certified Leasing Professional, awarded by the Frankfurt School of Finance & Management.

Buhagiar said: “I’m really excited to be joining the Operational Services team and leading a team who are absolutely pivotal to Alphabet’s core strengths of customer focus and service delivery for all business channels.  It’s a team packed with talent and experience from across the industry and further afield; this breadth of perspective will be crucial to our success in a fast-paced, dynamic customer environment where technologies are developing and merging. My ambition is to help discover and implement new, innovative ways to further enhance and improve our service offering, while adapting to new mobility trends where technology and data offers Alphabet and our customers new challenges and opportunities.”

In December last year, Alphabet announced the expansion of its operations into Greece and further southern European markets. By partnering with Athens-based leasing provider Autohellas, the company entered four new markets at once, now providing mobility solutions in 28 countries around the world.

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By GlobalData