The Finance & Leasing Association (FLA) has said it welcomes the new rules for Claims Management Regulation by the Ministry of Justice (MoJ).
A consultation paper on the rules which include fines for companies using unsolicited calls and texts to establish payment protection insurance claims was published on Thursday 21 November.
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Stephen Sklaroff, director general of the FLA, said: "We welcome the Government’s recognition of the need for more stringent and effective regulation of Claims Management Companies in order to reduce the incidence of spurious and ill-founded claims."
The rules and paper follow an assertion by the MoJ in the summer this year to ‘step up’ action against malpractice by claims firms.
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By GlobalData
