Cumbrian independent motor finance provider
H&H Borderway Finance (HHBF) has expressed confidence in the
north-eastern motor finance market by installing Oyster Bay
System’s Vienna product to increase its efficiency as business
grows.
HHBF managing director David Carruthers said
that while several competitors have abandoned the area, HHBF
decided to expand by picking up increased market share within its
territory and by forging links with dealers farther afield.
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To achieve these objectives, Carruthers said,
HHBF needed to acquire a new proposal and administration system
that could accommodate their requirements.
Carruthers said: “We wanted to allow our
authorised introducers to make finance applications directly to
H&H Borderway Finance via the web-based dealer portal.
“With an increasing market share, Vienna is
ideal as it is a complete end-to-end system. Applications proceed
through the underwriting workflow to the payout stage, where they
are automatically promoted to live agreement status within Vienna’s
back-office collections system.”
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