Ten Inchcape Retail business managers were successfully assessed against The IMI Accreditation for Finance and Insurance standards.
The awarding body, the Institute of the Motor Industry (The IMI), who has created the accreditation with Alphera Financial Services an awarding centre. Inchcape Group F&I training manager Ian Woodward created a training programme to help Inchcape staff achieve the level to pass the assessments that Alphera set against the IMI Standards.
The assessments are completed over the course of a day and involve a combination of competence-based modules and discussions where knowledge is examined and skills demonstrated. Candidates achieve accreditation by demonstrating in-depth knowledge and following legislative regulations.
Sue Myers, F & I Director for Inchcape said: “Inchcape is committed to ensuring every customer receives the very best advice from our business managers. Our vision is to be the most trusted automotive retailer and distributor. We aim to achieve this by developing our team to be the best they can be to ensure they deliver an outstanding experience for our customers. The IMI Accreditation for Finance and Insurance plays a key part in developing our team and providing customers with the reassurance they are dealing with a professional organisation. We look forward to continuing to work with Alphera and the IMI on this programme.”
Franco Boscarelli, business development manager at The Institute of the Motor Industry said: “Treating customers fairly is our priority and we are very proud to be able to offer such a ground-breaking opportunity to our professionals. Participation from Inchcape is a significant milestone on this journey – they have worked tirelessly to deliver our new accreditation by way of a bespoke training programme, preparing their candidates in the best possible way. This is a shining example for our sector to follow.”
Inchcape is an international automotive distributor and retailer. Last year Inchcape Fleet Solutions (IFS) launched a personal contract hire (PCH) product portal, LeaseMyCar, to the market.
On a consumer level, car buyers wanting to find qualified finance and insurance (F&I) salespeople can now search for them on the Institute of the Motor Industry’s (IMI) publicly accessible ‘professional register’.