Santander Consumer Finance has launched an extension to its eSign electronic documentation, with a view of giving its finance customers more flexibility.
The new product, called eSign Plus, allows customers to choose where and when they complete their finance agreement. Customers can now choose to digitally sign their finance documentation either remotely prior to the delivery of their vehicle, or on site at the dealership.
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Stewart Grant, commercial director at Santander Consumer Finance, said: “It is important for Santander Consumer Finance (SCF) to continually evolve its offering to keep pace with the ever-changing, consumer driven market-place within which we operate. The eSign Plus solution has been specifically created to support our OEM and dealer communities, allowing them to fully transact with their customers remotely and, crucially, at their convenience.
“The speed with which this particular development has been delivered, is a fantastic example of how SCF works in a collaborative and effective manner with its OEM and dealer partners. It also demonstrates our commitment to being a leading force within the automotive financial services sector, both now and in the future.”
Last year, Santander Consumer Financed expanded its online loan application platform across the UK delivering an end-to-end digital solution for dealers.
At the time, Stewart Grant said: “We’ve worked hard to design a market leading end-to-end digital solution which ensures dealers retain control of customer relationships while benefiting from our brand power.
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By GlobalData“The financial investment and the time spent by our team in developing and delivering the digital transformation emphasises how committed we are to support our dealer network in maximising sales and profitability within the growing digital market.”
