Close Brothers Motor Finance has appointed Luke Sugden as credit risk director.
In this role he will be responsible for improving dealer service in reviewing risk and enhancing consumer experiences of finance applications.
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He will also play a role in compliance for Close Brothers Motor Finance and its dealer network.
Sugden began his career at GE Capital, where he worked in a range of fields, including in marketing, credit systems, database management and fraud management, before ending up in credit risk management.
When GE Capital Bank was purchased by Santander, Sugden worked in the team that launched the 123 Credit Card.
James Broadhead, chief executive officer at Close Brothers Motor Finance, said: "Since the Financial Conduct Authority (FCA) assumed responsibilities for the regulation of consumer credit, finance providers and dealers across the industry have been adjusting their operations to ensure consumer expectations are matched, protection is enhanced and compliance is guaranteed. Luke will play a significant role in continuing this work at Close Brothers Motor Finance, as well as further strengthening our dealer servicing."
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